Privacy Policy
Jefferson Water Damage & Restoration Philadelphia (“we,” “our,” or “us”) operates the website https://jeffersonrestoration.com/ and provides water damage restoration and related services in Philadelphia, Pennsylvania and surrounding areas.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
When you fill out a form, call us, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Property address
- Details about your service request
- Any additional information you choose to provide
Service-Related Information
In order to provide our services, we may also collect:
- Photos of property damage
- Property details relevant to restoration work
- Insurance-related information (if applicable)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited and time spent on site
2. How We Use Your Information
We use your information to:
- Respond to inquiries and service requests
- Provide water damage restoration and related services
- Communicate with you regarding your project
- Assist with insurance claims and documentation
- Improve our website and services
- Send occasional service-related or promotional communications
3. Analytics and Tracking Technologies
We use tools such as:
- Google Analytics
- Google Tag Manager
- Microsoft Clarity (planned or active)
These tools help us understand how visitors interact with our website, including:
- Pages visited
- Time spent on pages
- Click behavior
These services may use cookies and similar technologies to collect data.
4. Cookies
Our website may use cookies and similar technologies to enhance user experience and analyze traffic.
You can choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
5. How We Share Information
We do not sell, rent, or trade your personal information.
We only use your information internally to provide services and communicate with you.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.
However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Data Retention
We retain your information only as long as necessary to:
- Provide services
- Fulfill legal or insurance-related obligations
- Resolve disputes
8. Your Rights
You may request to:
- Access the personal information we have about you
- Correct inaccurate information
- Request deletion of your data
To make a request, please contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, you can contact us:
Jefferson Water Damage & Restoration Philadelphia
443 W Girard Ave Unit 3G
Philadelphia, PA 19123
Email: jeffersonrestoration@gmail.com
Phone: (267) 641-0090
